Outage Info
Every electric distribution system is susceptible to occasional outages, which can be caused by severe weather or accidents.
If your power goes off, follow these steps:
1. Check your breaker box or fuse panel to see if breakers are tripped or fuses blown.
2. If there is a disconnect below your meter, check to see whether a fuse is blown or the breaker is tripped. Reset the breaker by turning it off then back on or replace blown fuse.
3. If possible, check to see whether neighbors have power. This information is helpful in determining if the problem is an individual or line outage.
4. If all breakers or fuses are on but the power is off, call Crawford Electric at 800-677-2667 or 573-732-4415. Please have your account number handy to help us find you quicker. During a widespread outage, your call may be answered by our automated system.
5. Once you have reported the outage, please be patient.
6. Turn off all major appliances, furnaces and air conditioners. Then, after power has been restored, wait a few minutes to turn them on again.
Ideas for an emergency kit:
Flashlights with fresh batteries
Battery operated radio
Backup heat source
Bottled water
How we get the lights back on
Our goal is to restore service to the greatest number of members in the shortest amount of time. Because of the interconnected nature of an electric distribution system, we must start our work at the power source and work out to the individual services along the system. Hazardous conditions, such as downed power lines, must be attended to quickly.
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