 Is an alliance of more than 600 cooperatives in 45 states that collectively deliver power and energy solutions to more than 22 million customers every day.
Provides high standards of service to all customers - residential, commercial, industrial and agricultural.
Is a branding initiative that communicates electric cooperatives' unique characteristics in a changing marketplace where these values and differences matter more each day.
Emphasizes the significance of each electric cooperative's local presence and unique ties to its community, but offers the resources of a nationwide network to bring added value and benefit to customers.
Touchstone Energy Four Key Values
Four key values serve as the foundation of every Touchstone Energy co-op's service commitment to members. These values make all the difference in how communities across America benefit from local electric co-ops.
Integrity - The co-op business model always puts consumers first. Not-for-profit electric cooperatives deliver energy to their members at the cost of service.
Accountability - A co-op is democracy in action. Consumers own the co-op and they make all decisions regarding the future of the co-op. Every member has an equal voice in co-op affairs. Business is conducted through a locally elected board of directors and an annual meeting where policy is proposed and voted on by members.
Innovation - Thouchstone Energy cooperatives offer new solutions and innovative technology to better meet customers' needs. Co-op representatives are invited to attend leading-edge industry conferences, to serve on advisory councils and to contribute articles for industry publications.
Commitment to Community - Across this nation, Touchstone Energy cooperatives enhance their customers' quality of life by volunteering for leadership roles and investing in local community projects. Your local cooperative is committed to educating students about energy safety and the environment, and often are involved in serving local charities.
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