Extended Outage FAQ
What are Crawford Electric's priorities for service restoration?
First, Crawford Electric will work around the clock until service is restored, although daylight hours are needed for most activities. Safety of personnel and the public will remain our highest priority. Restoration priorities include:
- Assessing the overall system and repairing power plants, major lines and substations that carry power from plants to communities.
- Restoring power to key services essential to community safety, health and welfare - such as hospitals, police, fire, communications and water, sanitary and transportation providers.
- Making repairs to electrical facilities that will return service to the largest number of customers in the shortest period of time, then the next largest number and so on until power is returned to everyone.
Crawford Electric will provide service restoration updates to a variety of media outlets to keep everyone informed of our progress.
Do politicians, employees, directors or other important individuals get special attention?
How does Crawford Electric know who has lost service and what repairs are needed?
How will fallen trees near power lines be handled?
Why would Crawford Electric crews pass my house without repairing anything?
My neighbors have power. Why am I still in the dark?
My family has medical needs that require electricity. What should we do?
Will Crawford Electric fix problems with my home's wiring or between my meter and my home?
If my lights come on, can I expect them to stay on?
Are there some general expectations regarding how long restoration might take following a severe storm? What kind of situations could prolong the effort?